Applies to:


 Product: Definition Center
 Version: 10.2 only

Overview:

There is an issue in v10.2 that causes simulations to be out of synch with what’s on disk, which results in a white screen when simulating projects.

Resolution:

If you encounter this intermittent issue, please apply the hotfix using the below instructions:

  1. Download the file irise-core-9.2.2.jar.
  2. Stop the iRise Definition Center service.
  3. Move x:\iRise\DefCenter\Tomcat\webapps\iRise\WEB-INF\lib\irise-core-9.2.2.jar folder to a backup location.
  4. Copy the downloaded hotfix jar file to x:\iRise\DefCenter\Tomcat\webapps\iRise\WEB-INF\lib\irise-core-9.2.2.jar.
  5. Restart the iRise Definition Center service.

If you need help with applying the fix, please contact iRise Customer Support.

This issue has been resolved in v10.5 and will not require a hotfix.​

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