After selecting the 'Manage' option, the user sees an error message in their browser saying, 'You are no longer connected to Definition Center.' This issue is displayed in Internet Explorer, but not in Firefox or Chrome.
This can be a number of issues. To fix the issue in Internet Explorer, please follow the bullet points below:
In Internet Explorer, go to Tools > Internet Options
Select the 'Security' tab
Select 'Trusted Sites'
Select the 'Sites' button
Add *.manager.irise.com to the list of trusted websites as indicated in the screenshot
Restart your browser
You will most likely need to repeat these steps for Editor. Please see that article here.
If that doesn't address your issue, please email us at firstname.lastname@example.org