Applies To
This article applies to all versions of the old iRise Mobile for iPad / iPhone. Get the new iRise app for mobile simulation on the iTunes Store here.
Summary
This article describes what action to take if you encounter the following error report when running a simulation on an iPad or iPhone using iRise Mobile:
Diagnostic Information: {
"A. Error Message": "Error occurred while running simulation",
"B. Device Model": "iPad",
"C. Device Platform": "iPad1,1",
"D. OS Version": "5.1.1",
"E. Memory Used": "196870144",
"F. Memory Total": "258981888",
"G. Disk Space Total": "62405189632",
"H. Disk Space Free": "9695682560",
"I. CPU Frequency": "0"
} This error report is usually generated when you encounter a low memory status. To rectify this, close all running/open Apps on your device to free up memory, then try running the simulation again.