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"The Definition Center license has been exceeded" message when connecting to Definition Center
"The Definition Center license has been exceeded" message when connecting to Definition Center
This article describes how to address the message,"The Definition Center license has been exceeded" when logging into the Definition Center.
Jamie Gutierrez avatar
Written by Jamie Gutierrez
Updated over a week ago

Applies to:

iRise Studio Enterprise Edition 9.x and up

Summary:

A user is not able to log into the Definition Center, and sees the following message:
 
 "The Definition Center license has been exceeded. Please contact your iRise administrator."

Resolution:

Please contact your iRise Administrator, who should still be able to login to the Definition Center. The issue most likely due to having too many author and/or reviewer accounts. An iRise Administrator should check the accounts, (Left Navigation panel on the 'People' page), and adjust accordingly.
 
 If you have any questions or need help, feel free to contact us in Support.

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