Forgot Password
Review this article for help with logging in, accessing the Definition Center, or with retrieving your lost/forgotten password.
Kirsten Stevens avatar
Written by Kirsten Stevens
Updated over a week ago

If you forgot your password, just head to your iRise Definition Center login page in a browser (e.g. https://trial.dc.irise.com/) and select 'Forgot Password'.  

Enter the username and email address associated with your account to reset your password. An email will be sent with a password reset link. If you do not receive an email within 10 minutes, check your spam folder. The link to reset your password will only be valid for 15 minutes.

If you can't remember your username or email address associated with your account, contact your iRise Definition Center administrator.

If you need any additional assistance, contact suppport@irise.com or chat with us by clicking the icon in-app, or in the bottom-right corner of this page. We usually respond within a few minutes during business hours. Be sure to leave your email in case we can't respond immediately. 

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